PERIODIC STATEMENTS
You will receive a monthly account statement reflecting all of your transactions unless there is no activity in a particular month. In any case, you will receive a statement at least quarterly.
ELECTRONIC STATEMENTS (eStatements)
You may elect to receive eStatements rather than paper statements. An Online Banking account is required to access eStatements. You will need to login to Online Banking by entering your username and password to view your eStatements. It is solely your responsibility to protect your online account from unauthorized access.
If you have agreed to electronic documents as your delivery preference, you will generally not receive documents in paper form, but you may request printed copies at any time. A fee may apply. See our current fee schedule for more information.
Email Address Required for Notification of Statement Availability
Your email address is required so that we can contact you electronically. You agree to accept responsibility for notifying us promptly if your email address changes.
Right to Withdraw Consent
You have the right to withdraw your consent to receive your statements in electronic form at any time. If you withdraw your consent, your participation in the service will be terminated and you will subsequently receive mailed paper statements beginning with the next statement period after notification.
To withdraw your consent you can call us at (520) 795-7950, by Fax to: (520) 795-0494, or mail to: Pyramid Federal Credit Union, PO Box 12100, Tucson, AZ, 85732-2100.
SYSTEM REQUIREMENTS
To access and retain eStatements, you will need a virus-protected computer with an internet connection, the latest version of Microsoft Edge, Chrome, Safari or Firefox. Historical eStatements prior to those for the year 2020 require a current version of Adobe Reader to open the documents in pdf format. You will also need adequate storage to save files or an installed printer to print them.
While eStatements can be viewed in the Pyramid FCU Mobile App, currently they cannot be saved or downloaded through the app.
SYSTEM ACCESS
Access to this service may be unavailable at times due to scheduled or unscheduled maintenance, or system outage. We will make every reasonable effort to ensure optimum availability of this system.
